Privacy Policy

Last Updated: January 2025

Important: Palm Springs Recovery - Addiction Treatment Center ("the Service") operates as a third-party matching service that connects individuals with luxury addiction treatment facilities. This is not a treatment center and direct treatment services are not provided. This Privacy Policy describes how personal information is collected, used, and protected.

1. Information Collected

Information is collected when individuals contact the Service or use the website:

  • Name and contact information (phone number, email address if provided)
  • Location information (city, state, zip code)
  • Treatment preferences and needs discussed during consultations
  • IP address, browser information, and pages visited
  • Device and operating system information

2. How Information Is Used

The information collected is used to:

  • Match individuals with appropriate luxury treatment facilities
  • Provide information about treatment options during consultations
  • Respond to inquiries and requests for information
  • Improve the matching service and website functionality
  • Comply with legal obligations

3. Information Sharing

Information may be shared with:

  • Treatment facilities that match individual needs and preferences
  • Partner luxury treatment centers in the network for matching purposes
  • Service providers who assist in operations
  • Legal authorities when required by law
  • Emergency contacts if someone is in crisis

Personal information is NOT sold to third parties for marketing purposes.

4. Third-Party Treatment Facilities

When individuals are connected with treatment facilities, those facilities have their own privacy policies. It is encouraged to review their privacy practices before engaging with them.

5. Data Security

Reasonable security measures are implemented to protect personal information. However, no method of transmission over the internet is 100% secure.

6. Your Choices

Individuals may:

  • Opt out of communications by requesting removal
  • Request access to personal information collected
  • Request correction of inaccurate information
  • Request deletion of information (subject to legal requirements)

7. Cookies and Tracking

The website uses cookies to remember preferences, analyze traffic, and improve user experience. Cookies can be disabled through browser settings.

8. Children's Privacy

This Service is not intended for individuals under 18 years of age. Personal information is not knowingly collected from children under 18.

9. California Privacy Rights

California residents have additional rights under the CCPA including the right to know what information is collected, opt-out of sales, and request deletion.

10. Changes to This Policy

This Privacy Policy may be updated from time to time. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Medical Disclaimer

This is a third-party matching service, not a medical provider. For medical emergencies, call 911 immediately.

Contact Information

For questions about this Privacy Policy:

Palm Springs Recovery - Addiction Treatment Center

Phone: (209) 703-8335

Location: Palm Springs, CA